Privacy Policy

Effective Date: 30-04-2025 

At VP Pumpwala Water Solution LLP ("Pumpwala", "we", "our", or "us"), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.pumpwala.app) or use our mobile app.

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

• Full name

• Contact details (phone number, email, address)

• Payment and billing information

• Account login details

b. Usage Information

• IP address

• Device type and operating system

• Pages visited and time spent

• App usage data

c. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your user experience, remember preferences, and analyze website traffic.

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Improve our services and app experience

• Communicate order updates, promotions, and important notices

• Provide customer support

• Ensure legal compliance and fraud prevention

3. Sharing of Information

We do not sell your personal information to any third parties. However, we may share your data with:

• Delivery and logistics partners

• Payment gateways for processing transactions

• IT and technical service providers

• Government authorities, if legally required

4. Data Security

We implement strong security measures (encryption, firewalls, access control) to protect your data from unauthorized access, alteration, or loss. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may:

• Access and review your personal information

• Request correction or deletion of your data

• Opt-out of marketing communications at any time

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy policies or practices. We recommend reviewing their privacy policies before providing personal information.

7. Children’s Privacy

Pumpwala does not knowingly collect data from children under the age of 18. If you believe we have collected data from a minor, please contact us immediately.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our platform after updates means you accept the revised policy.

9. Contact Us

For questions, feedback, or concerns regarding this Privacy Policy, please contact:

VP Pumpwala Water Solution LLP
📍 Latur, Maharashtra, India
📞 +91 99222 16111
📧 [email protected]
🌐 www.pumpwala.app